Last updated: October 6, 2025
DC Generators Power Co Ltd (“we”, “our”, “us”) operates the Autogen Pro mobile application (the “App”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our App and the choices you have associated with that data.
1. Information We Collect
The App may collect the following information when you use it:
- Device identifiers (e.g., Device ID or model) — used to register your generator controller.
- Network information (Wi-Fi SSID, IP address, connection type) — used only to establish local or cloud connections.
- Account information (email address, login credentials) — used to authenticate you with our backend servers.
- Telemetry data (generator runtime, voltage, temperature, etc.) — used for monitoring and analytics.
- Crash and performance logs — to help improve stability and support.
We do not access contacts, photos, or location unless explicitly required for device setup and only with your consent.
2. How We Use the Information
- Provide and maintain the App and connected services.
- Enable communication between your Autogen device and cloud servers.
- Notify you of important updates or alerts.
- Diagnose issues and improve performance.
We do not sell, rent, or trade your data to third parties.
3. Data Storage and Security
All user data is transmitted securely via HTTPS and stored on servers under our control. We take reasonable steps to protect your data from unauthorized access or disclosure.
4. Data Sharing
Your information may be shared only with:
- Cloud service providers (e.g., AWS) that host our backend infrastructure.
- Third-party libraries strictly necessary for app functionality (e.g., Blynk or Firebase).
These partners are bound by confidentiality and data-processing agreements.
5. User Rights
You may request to access, correct, or delete your personal data by contacting us at support@dcautogen.org. We will respond to all valid requests in accordance with applicable data-protection laws.
6. Children’s Privacy
The App is intended for users aged 18 and above. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the App and/or on our official website with a new “Last updated” date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us at:
DC Generators Power Co Ltd
Email: support@dcautogen.org
Website: https://dcautogen.org